At The Pleasant Market, we strive to get your order to you as quickly and efficiently as possible. Here's what you need to know about our shipping policy:
Shipping Methods
We offer standard shipping for all orders within the UK and internationally.
Please allow us 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at thepleasantmarket@gmail.com
Please note that these shipping times are estimates and may be affected by factors beyond our control, such as customs processing times or carrier delays.
Shipping Costs
Shipping costs will vary according to the customer's location and will appear on their checkout. You can view the shipping costs for your order during the checkout process.
Tracking Your Order
We provide tracking information for all orders. You will receive an email with tracking information once your order has shipped.
If you have any questions about your order or its shipping status, please contact us at thepleasantmarket@gmail.com
Shipping Restrictions
We currently do not ship to PO boxes or APO/FPO addresses. We also reserve the right to refuse shipping to certain destinations due to legal restrictions or carrier limitations.
Order Cancellations
If you need to cancel your order, please contact us as soon as possible at thepleasantmarket@gmail.com. If your order has not yet shipped, we will cancel it and issue a refund. If your order has already shipped, you will need to return it in accordance with our return policy.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us at thepleasantmarket@gmail.com. We will work with you to resolve the issue and either issue a replacement or a refund.
Thank you for choosing The Pleasant Market for your house gadget needs!